Our Company Rules are foundational to providing a secure, transparent, and reliable escrow service. They are established to ensure that both buyers and sellers can confidently engage in transactions without concerns over security or fairness. These rules are the guiding principles that govern every aspect of our platform, from the initiation of an escrow agreement to the final release of funds.
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Transaction Initiation
All transactions must be initiated by mutual agreement between the buyer and seller. Both parties must provide accurate and truthful information regarding the transaction details. We require complete transparency to ensure all terms are clear, preventing misunderstandings or fraudulent activity. -
Escrow Agreement
Once the transaction is agreed upon, both parties are required to review and accept the terms of the escrow agreement. This includes specifying the amount, timeline, and conditions under which the funds will be released. It is important that all conditions are clearly defined to avoid disputes. -
Funds Handling
Funds are deposited into escrow only after both parties have agreed to the terms and conditions. These funds are held securely in a trusted third-party account, ensuring that they are not accessible to either party until the conditions of the agreement are met. The funds will only be released to the seller once the buyer confirms the satisfaction of the agreed conditions. -
Dispute Resolution
In the event of a dispute, both parties must work together to resolve the issue amicably. Our platform provides mediation services to help facilitate communication and negotiation between the buyer and seller. If a resolution cannot be reached, our team will step in to resolve the dispute based on the terms of the agreement and available evidence. -
No Outside Payments
To ensure the integrity of the escrow process, we strictly prohibit payments or exchanges outside of the escrow platform. Any attempt to bypass the system can lead to the immediate termination of the escrow agreement and forfeiture of the funds. -
Fraud Prevention
We take fraud seriously. Our platform utilizes advanced fraud detection tools to monitor transactions for suspicious activities. Both buyers and sellers are expected to act in good faith and refrain from any activity that could compromise the security of the transaction or the integrity of the platform. -
Compliance and Legal Adherence
Our platform adheres to all applicable laws and regulations governing escrow transactions. We are committed to maintaining a safe and compliant environment for all users, and we require that all participants in the escrow process comply with the legal and regulatory standards of their respective jurisdictions. -
Accountability
Both buyers and sellers are accountable for their actions throughout the escrow process. Any violation of the Company Rules, such as failure to meet agreed-upon terms, fraudulent activity, or unethical behavior, can result in account suspension, forfeiture of funds, or legal action, depending on the severity of the violation.
These rules are in place to protect the interests of all parties involved in the transaction and ensure that the escrow process remains fair, efficient, and secure. We encourage all users to review these rules regularly to ensure compliance and a positive experience for everyone involved.